Dia is an AI Chatbot for Shopify, trained on your products, collections, pages, articles, and store policies. Dia offers a unique and intelligent sales assistant experience.It answers product questions, recommends products smartly, and helps customers with order status requests. Dia helps you reduce repetitive support work, guide hesitant shoppers to purchase, and see which conversations lead to direct or assisted revenue. When needed, Dia can hand shoppers off to email, phone, or WhatsApp.