Our Service

Payment

*AliExpress Escrow is preferred. Your money is safe because found only released to suppliers AFTER you confirm satisfaction of your delivery orders.


* Credit cards, real time bank transfers, moneybookers, Western Union are available. You can choose any method which is the most convenient for you. To protect your interests, your payment will be temporally held by Aliexpress and will not be resealed until you received your goods and are satisfied with that.

Shipping



· Worldwide Air Mail: 14-35 Days

· DHL,EMS: 5-10 Days

· All items are checked then hand-packed by our in-house team

· We do our best to ship orders as soon as payment clears, weekends included

· Sorry, but we are unable to ship to P.O. or A.P.O. Box addresses

· For high value orders we may require verification of address before we ship. This is done to protect the interests of both you and us



After-sale service



We offer a straightforward refund or replacement policy in the unlikely event there is a problem with your product.

If you've changed your mind, we are happy to refund the product cost providing the item is returned unopened.



Faulty Products or Missing Parts

We are happy to replace or refund faulty goods and aim to resolve quickly and to your satisfaction.

If goods arrive defective, you have 7 days from the date of receipt to contact us. Items must be returned in their original and unused condition.

In case of missing parts, please notify us the same day you receive the product.

You agree to pay for return shipping, however, we are glad to reimburse your postage costs on verification of a fault.



Authorization

In the unlikely event you need to return an item, please email us for an authorization code. This must be clearly stated on your parcel. Please note that we cannot accept returns that have not been authorized.



Feedback



Since your feedback is very important to the development of our business, we sincerely invite you to leave positive feedback for us if you are satisfied with our products and service. It will just take you 1 minute.

Please contact us before any neutral or negative feedback; we will try our best to resolve any problem.